Privacy Policy

Last Updated: December 2025

1. Introduction

KitchenUpgradePros ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kitchenmakeoverusa.com (the "Service") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Contact Information: Information provided through contact forms, consultation requests, or email communications
• Project Information: Details about your kitchen remodeling needs, preferences, and budget
• Communication Data: Records and copies of correspondence when you contact us

2.2 Information Collected Automatically

When you visit our Service, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring websites
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms when you interact with our social media accounts
• Business partners or service providers
• Public databases and marketing partners

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our kitchen remodeling services
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Business Operations: To process transactions, manage accounts, and fulfill contractual obligations
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Analytics: To analyze usage patterns, improve website functionality, and enhance user experience
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements
• Safety and Security: To protect against fraud, unauthorized access, and other security threats

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests, such as improving our services
• Legal Obligations: To comply with applicable laws and regulations

5. Disclosure of Your Information

We may share your information with:

5.1 Service Providers

Third-party companies that perform services on our behalf, including:

• Website hosting and maintenance
• Email service providers
• Analytics and marketing tools
• Payment processors
• Contractors and subcontractors (with appropriate confidentiality agreements)

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.4 With Your Consent

We may share your information with third parties when you have provided explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Our security measures include:

• Encryption of data in transit (SSL/TLS)
• Secure servers and databases
• Regular security assessments
• Access controls and employee training

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent where processing is based on consent

8.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

8.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KitchenUpgradePros
Email: support@kitchenupgradepros.com

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